Business Capabilities components
In the previous article on business capability of the SaaS for Driving School Business model we will try to outline what are the various components. The previous article discussed about the potential capabilities which would be applicable for the SaaS Application encompassing the driving school like the following:
- Learners Management
- Trainer Management
- Leaners Certification Management
- Training Resources Management
- Business Management
When we wanted to expand upon the business capability we need to identify the various components of each capability. In this article we will try to expand upon on the People, Process, Information and Resources for the Learners Management Capability.
Here in this diagram given above we try to cover the 4 pillers of capability components only for Learners management capability. This way it will help us to model or assess the overall functional aspects which needs to be covered as part of the application. Also it provides holistic view of personas to be covered, business processes to be covered, information to be provided driving the schema design and resources required to fullfill this capability.
Do share your comments or views on any other components missing in the Learners management capability. In the next part we will look at Stratification process of Business Capability Mapping.
